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Package did not arrive

Unknown to me. I have tracking # but somehow it was too late for UPS to track an expensive birthday gift for a dear cousin. And no one answered the DXL pissed customer line. Thanks, please help me !!
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ID
#4115196 Review #4115196 is a subjective opinion of poster.
Location
Raleigh, North Carolina

Delay of Delivery

Hi, Orders 356 83* *** and 356 83* *** I bought on 11/16 and paid 2x $30 for fast delivery (i.e. 2 days). Today 11/22 the orders still did not arrive and I need the orders to be delivered before my departure today at 1PM. I especially paid 2x $30 for fast delivery to have the coats delivered on time before my departure on a trip. 1. Can you have them delivered today in the morning? 2. Please credit my account with $60 since this is not a fast delivery of 2 days. Kindly awaiting your reply. Thanks, Fred Wagschal

User's recommendation: Fairly slow delivery.

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ID
#4168153 Review #4168153 is a subjective opinion of poster.
Location
Amsterdam, North Holland

Change of size on Items On Order not shipped

Good afternoon. I want to change the size on my V-neck cotton Vests from 4XLT to 5XLT on my order which is not yet shipped.
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ID
#4143665 Review #4143665 is a subjective opinion of poster.
Location
Lusaka, Lusaka Province

I have dealt with DXL for years and have always received good service