DXL phone number for reaching out to the customer support department is 855-746-7395. This is a toll-free line for all kinds of consumer inquiries and requests. An alternative support phone number is 781-828-9300. Call any of these numbers to get help with your order, address shipping and delivery inquiries, get information about product availability and payment options, request a refund or return, and more. To save time, avoid calling the company on Monday as the volume of calls on this day is usually the highest.
In case of non-urgent issues and inquiries, you email the support team. DXL email address is customerservice@destinationxl.com. Alternatively, you can reach out to customer care via live chat. If your issue requires immediate resolution, the best option would be to contact DXL customer service via phone.
The company has its main office located in Massachusetts. DXL address for the headquarters is 555 Turnpike Street, Canton, Massachusetts 02021, United States. Send your correspondence to this address to contact the company via regular mail.
If you seek to reach out to a specific store, please go to the “Find A Store” page of the DXL website.
DXL support department operates Monday through Friday from 8 am to 9 pm; from 9 am to 9 pm on Saturday and from 11 am to 9 pm on Sunday. DXL stores are usually open from 10 am to 7 pm. However, the hours may differ depending on the store location.
To contact the support team via DXL live chat, click the “Chat Now” hyperlink at the bottom of the page. To proceed with the chat, provide your full name, email, and the reason for the inquiry in the popup window. Available customer care specialist will join the chat shortly.
